General
comfortandmore searches clients for hotel suites, villas, apartments,
rooms, townhouses and acts as an intermediate letting agent for the property owner.
The rental contract is made between the client ( hereafter called "the Renter")
and the property owner (hereafter called "the Lessor") according to the conditions
as mentioned hereunder. The Renter is in all legal aspects liable to the Lessor and vice versa. versa.

Arrival and Departure
The accommodation will be available on the first day of the hiring period from 
04.00 pm and has to be vacated on the last day of the hiring period before 
10.00 am unless otherwise agreed and/or organized with the Lessor.

Check-in/check-out
The keys of the accommodation will be available at reception desk, the office of
the Lessor's representative or at the accommodation. In other cases the Lessor
or it's representative will receive the Renter at the Villa.  Any damages to the
accommodation or it's content will be assessed before departure between the
Lessor or it's representative and the Renter; also costs for (requested) extra
cleaning, or requested other services, excessive telephone costs, which are not
covered by a deposit, will be paid in cash at departure of the Renter.

Obligations of the Renter
The accommodation will be let to the applicant of the booking reservation; she/he
is the addressee on the invoice and the groupleader, has reached the age of 
18 years, is one of the renters and takes responsibility also for the fellow-travellers
with regard to the compliance with these booking conditions and the Lessor's house
rules. The number of persons (including children) occupying the property shall not
exceed the maximum number of persons as mentioned on the booking form. 
The parking of caravans and/or campers, or setting up tents on or near the property
are strictly forbidden during Renter's tenancy.  The Lessor reserves the right to
terminate the contract without notice and without refunding any payment in case of
breach. The Renter takes good care of the property and agrees to refund costs of 
damages occurred during his stay to the Lessor before his departure.  It is therefore
strongly recommended that the Renter and other guests of the object are sufficiently
insured against such damages. The Renter shall allow the Lessor to carry out small
maintenance if needed and requested.

Invoicing and payments
comfortandmore will invoice the Renter after the reservation has been confirmed by
the Lessor.  50% of the rental sum is due at the date of invoicing; the remaining
amount, inclusive a 5% deposit with a minimum of Euro 500,00 for eventual damages
and deposits for pool heating, use of telephone or airco/heating (if any), will be
invoiced 6 weeks before arrival. The deposit will be paid back within 4 weeks after
departure of the Renter and after deduction of costs of damages (if any), actual
costs (if any) of telephone, pool heating, airco/heating, or requested extra cleaning.

Discrepancy
If for any reasons, like act of God, severe damages to the property etc. beyond
the influence of comfortandmore, all amount paid in advance, will be paid back to 
the Renter. comfortandmore will do it's utmost to search, select and offer a similar
accommodation to the Renter at the same rental price.  
Any claims on comfortandmore are excluded.

Cancellations
Any booking cancellation by the Renter shall be made in writing. The Renter shall inform 
comfortandmore about a planned cancellation by mouth forthwith in order to allow
comfortandmore to offer the accommodation to other clients during this period.
Deposits will be refunded to the Renter, the rental sum however will only be refunded to
the Renter minus Euro 200 handling charges, when comfortandmore or the Lessor have 
obtained another booking for the same period. comfortandmore advises the Renter to
close a cancellation insurance with her/his local agency.

Complaints
comfortandmore ensures that all information about the accommodation is accurate to it's
best knowledge but cannot be made responsible for any changes to the property made
by the owner or caused by influences beyond their control. comfortandmore will however
do it's utmost to solve Renters' complaints forthwith and/or manage to have the
accommodation and/or agreed services at the required level. The Renter shall inform
comfortandmore about any complaint at arrival or during the tenancy at once in order
to allow comfortandmore to take the required actions at their costs. comfortandmore
cannot be held liable for an amount of money exceeding the rental sum. 
Any complaint received after departure will not be accepted nor awarded.